Intensive Care Coordination

Our Intensive Care Coordination (ICC) services focus on developing skills and natural community supports to reduce crises and the need for hospitalization. The Gándara Center uses a culturally sensitive team-based approach made up of formal supports, such as a teacher, psychiatrist, pediatrician, or outpatient clinician—and natural supports, such as a neighbor or family member who knows the child well and who is going to be in that child’s life for a long period of time. The family and the youth decide who is on the team.

Families can call or self-refer, or referrals can be made on their behalf from a pediatrician, the child’s school, or any state agency or professional who is presently working with the family.

There are immediate openings for our ICC services. Families or providers who have more questions or would like to make a referral can call 413-846-0445 or visit our office at 80 Commercial Street in Holyoke.

Our admission requirements: youth must be under 21 years of age, be enrolled in MassHealth Common or Standard, and meet diagnosis and guidelines for serious emotional disturbance. Youth being discharged from a hospital/residential facility may be enrolled within 180 days of discharge.

View this video for more information on intensive care coordination:

In-Home Therapy

The Gándara Center’s In-Home Therapy (IHT) is an intensive clinical service that works to support families with a child who struggles in the home, but also potentially at school. Those who would benefit from In-Home Therapy are families who feel that they have tried outpatient therapy and other supports and still have lots of needs that are unmet.

The therapy is designed to increase the family’s ability to support the healthy functioning of a youth within the family, home, and community. The IHT team is made up of practitioner(s), family, and youth. Together they develop a treatment plan to address issues specific to the youth and family. Intervention techniques are designed to help in the following ways: solve problems, set limits, manage risk, communicate, build skills to strengthen the family, and improve ways of interacting with others. In addition, the practitioner helps the family identify and use community resources and develop a support system to maintain progress. Services are provided in the youth’s natural settings and include other individuals in his or her life who are important supports.

Read about our admissions requirements and the contact information for IHT services in greater Holyoke, Fitchburg, Boston, Brockton, Taunton, New Bedford, and Fall River.

View this video for more information on In-Home Therapy: