Data Analyst

General Description
–          Quantitative analysis of data including Panel and Longitudinal Studies

–          Participate in meetings regarding Outcomes data collection and training

–          Develop a process for data analysis to examine outcomes







  • Data analysis of ongoing satisfaction survey data, measurement tools utilized by each division, and outcomes.
  • Client profile data collection
  • Scoretrak data collection
  • Claimtrak data collection and back end reports
  • Data cleaning and screening


  • Bachelor’s  Degree or 2 years’ experience in related field of Statistics and Statistical analysis
  • Experience in formatting and reporting on data from various software or similar i.e., Scoretrak, Claimtrak etc.,
  • Ability to work under tight deadlines

Send resume to: or


By |July 7th, 2017|Uncategorized|Comments Off on Data Analyst

Job Posting – Case Worker

Job Title: Case Worker for Supportive Housing Case Management for Single Adults, Young Adults, and Families

Positions Available:

  • 40-hours Case Worker for Families ( 1 positions available)
  • 20-hours Case Worker for Families ( 1 position available)
  • 20 to 30-hours Case Worker for Single Adults –male and female (1 position available)

Hours (over-lapping schedules):

  • 8am through 7pm- week days.
  • 11am-7pm week-ends.


General Description:

Provide on-going case management services to individuals, young adults, and families experiencing and/ or at risk for homelessness and/or in recovery from Substance Use. These services are provided in the office(s), participants’ homes, and in the community.


  • Provide and coordinate supports to maintain housing stability.
  • Assess and facilitate access to mainstream benefits (SSI/ SSDI/ SNAP/ TANF).
  • Provide training on activities of daily living and life skills, including but not limited to, financial literacy, budgeting, nutrition, and parenting skills to individuals and in a group setting.
  • Provide advocacy and teaching self-advocacy in accessing needed services.
  • Ability and willingness to drive Agency vehicle (s).
  • Availability on evenings and week-ends for emergencies.
  • Creation of ISP’s, Wellness Plans, and other Assessments.
  • Completion of paperwork, data entry, and files for all individuals on case-load in a timely manner.
  • Planning of a minimum of 3 nutrition meals daily (Young Adult Program only.)

Qualifications/ Requirements:

  • Experience working with individuals, young adults, and families in recovery.
  • Experience working with homeless individuals, young adults, and families.
  • Bi-lingual/ Bi-cultural applicants encouraged to apply.
  • Bachelor’s Degree or equivalent experience required.
  • Lived Experience a plus.
  • Valid Drivers’ License.

Send resumes to: or

By |June 22nd, 2017|Uncategorized|Comments Off on Job Posting – Case Worker

Job Fair – Therapeutic Mentors


June 22, 2017 from 2:30PM – 6:30PM @

120 Maple St. Springfield, MA 01105

Now Hiring

Therapeutic Mentors

Job Description

Full-Time Position, where candidate will work one on one with youths in the community to provide education, support, coaching in behaviors, communication skill development, problem solving skills, conflict resolution skills, relating to others, addressing daily living skills, and social needs.


Job Requirements

  • Must be 21 years of age or over
  • Valid Driver’s License
  • Reliable Car
  • Must have a High School Diploma/GED


  • Bachelor’s Degree (preferred)
  • A Minimum of 1 year experience working with youth
  • Bilingual (English and Spanish)


Sign-on Bonus of $1,000

$500 on your start date

$500 at the end of your probationary period

Current employees who refer a new hire will receive a bonus for $300 upon hire of new employee and $300 after the new hire’s probationary period. 


Interested candidates, please send your resume to

Therapeutic Mentor Director Helene Cesani at

By |June 8th, 2017|Uncategorized|Comments Off on Job Fair – Therapeutic Mentors

Direct Care 1


Working with youth (preferred)



Possess a valid MA License

Possess a reliable vehicle and be open to use it to transport clients or provide supportive services as necessary.



Excellent communication skills (verbally and in writing)

Ability to work as a team member

Implement each clients’  individual objectives

Accurately log all required documentation

Act as a ‘Staff Advocate’ for clients

Work as a cooperative team member

Be a positive role model for clients

Assist clients in carrying out daily tasks and responsibilities; including, but not limited to: cleaning, cooking, maintenance and laundry

Be willing to perform the tasks with clients in a fair and consistent manner

Plan and organize a variety of appropriate recreational and social activities

Assume other duties and responsibilities, as requested.

Demonstrate empathy, support and compassion to clients in daily interactions

Multiple full time, part time and relief opportunities available throughout Western Mass.

For immediate consideration submit resumes for consideration to

By |March 15th, 2017|Uncategorized|Comments Off on Direct Care 1

Nurse RN / LPN

General Description: To work within Gandara Esperanza Woman’s TSS team model, establishing open communication, support, and accountability among workers and consumers.  S/he is accountable to the Program Director, who is responsible for providing supervision and training.  The Registered Nurse/Licensed Practical Nurse is one who actively promotes the philosophy of Gandara Center, and maintains a high level of commitment to the program.                                                                                                 


Conduct initial medical screening on all new clients.

Collect daily or sporadic health vitals (i.e. temperature , pulse, blood pressure)

Maintain all medical charts in order per record keeping procedures established by the center and DPH

Provide health education to clients and trainings to staff.

Conduct regular inventory of supplies and submit acquisition orders per procedures established by the center for procurement.




Qualifications/ Requirements:

Certification as an RN or LPN by the Board of Medicine, Nursing Division.

CPR Certified

Knowledge of Substance Abuse preferred

Spanish / English  bilingual candidates preferred

Please submit resumes via email to

By |March 15th, 2017|Uncategorized|Comments Off on Nurse RN / LPN

Clinical Case Manager

General Description:

Provide clinical services to adolescent males and females, aged 12-18, with behavioral and mental health issues, who are in short term residential treatment program for stabilization and assessment purposes.


  • Provide individual, group, and family therapy to adolescents and their families.
  • Provide clinical case management to approximately 6 youth by coordinating team meetings, arranging appointments, creating treatment plans, and providing program recommendations on services to best help the youth/family.
  • Work closely and communicate well with funders/guardians to ensure satisfactory service delivery
  • Provide training to direct care staff on clinical issues pertaining to their work with clients
  • Maintain client records and documentation in accordance with licensing and funder requirements (Rehab Options)
  • Participate as a member of the team within a clinically oriented treatment milieu
  • Participate in being on-call for after-hours client emergencies

Qualifications/ Requirements:

Master’s degree in Social Work, Mental Health Counseling or similar

Driver’s license; willingness to use car for work


Please submit resumes via email to

By |March 15th, 2017|Uncategorized|Comments Off on Clinical Case Manager

Cornerstone residential recovery program assists women with successful sober living

Ware, Mass.—The Gándara Center’s new Cornerstone residential recovery program, designed to assist women ages 18 to 25 with overcoming substance abuse issues, is slated to open in the former home of the St. Mary’s convent next month.

This 15-bed, highly structured voluntary program will be open to women who already have completed a detox program and are ready to take the next step in their recovery process. Offering a wide range of tools to help individuals be successful, the program will offer 24-hour supervision and on-site classes and groups facilitated by counselors and recovery specialists every day.

heather murphy, cornerstone program director

Cornerstone Program Director Heather Murphy, LICSW

“There was a need to build the bridge between detox and going back to the community where these individuals live in order to increase their chances of successful sober living,” said Cornerstone Program Director Heather Murphy, LICSW. “So many times we see individuals come out of detox and are sent right back into the same situations they came from with no coping skills; no tool box to help them be successful. That’s exactly what this program aims to do–give them a chance to move forward and lead a healthy, productive life.”

Murphy said the goal for a program like Cornerstone is to help decrease the number of overdoses and create stable environments for those coming out of detox.

“By producing these types of services, we hope that when the clients leave our program, they have all the skills necessary for them to remain in recovery,” said Murphy.

Cornerstone participants will have access to General Education Development (GED) prep classes; learn budgeting; basic math; writing; life skills; health and nutrition; learn interviewing and independent living skills; problem-solving; participate in non-denominational bible study; as well as yoga and art therapy programs.

Last year, the Massachusetts Bureau of Substance Abuse Services reported 150 referrals from Ware alone; noting a significant need in the community for substantial treatment programs. When the Massachusetts Department of Public Health approached the Gándara Center to fulfill the need for a program like Cornerstone, the former St. Mary’s convent fit the needs of the program perfectly.

“The building really suits this type of program since it was set-up as the convent for the church and was already a residential setting,” said Murphy. “The building was designed with second-floor bedrooms and first-floor shared living space; so residents will sleep on the second floor and participate in group activities, meals, and family visits on the first floor. It’s a really nice set-up to allow all these things to happen.”

Participation in the program is completely voluntary and clients are expected to stay between 3-to-6 months to complete the program.

Sara (whose last name has been withheld to protect the client’s privacy), was a participant in another Gándara program, Esperanza Women’s Transitional Support Services (TSS)—a short-term residential recovery support program similar to Cornerstone. Sara struggled with addiction for nearly 20 years. After going through the detox process and attempting to maintain recovery on her own, she felt her best chance at success was to seek additional support. Recovery coaches, people with lived experience who build a partnership with individuals in recovery, act as allies and mentors and help program participants to develop a recovery plan and work through their goals—something  Sara found as a key to helping with her recovery.

“If I can’t get ahold of anyone else in the world, I can get ahold of her,” said Sara of her recovery coach. “She knows what I’m going through. She knows what it’s like, not because she read it in a textbook. She knows what it’s like to be me. There’s no judgement.”

Sara has now successfully completed the TSS program and is participating in Gándara’s Residential Services for Women program, helping her to continue her journey toward independent living.

Cornerstone’s host agency, The Gándara Center, based in West Springfield, has been providing culturally sensitive behavioral health, substance abuse, prevention and educational services to the region since 1977. The agency was founded to advocate and provide for equal services in the Hispanic community. Today, the Gándara Center serves a diverse multicultural clientele in more than 40 locations across Massachusetts and its family-centered and community-based approach reaches more than 13,000 children, families, and adults every year through residential, mental health, substance abuse, and preventative services.

Those interested in learning more about the Cornerstone program are encouraged to contact Heather Murphy at (413) 237-5296.


By |February 23rd, 2017|News, Uncategorized|Comments Off on Cornerstone residential recovery program assists women with successful sober living


The Gandara Center is actively seeking an experienced Recruiter to join our HR team.  The job duties include:

  • Recruiting employees for  locations statewide
  • Interviewing, background checking and credentialing of applicants
  • Scheduling and attending job fairs
  • Establishing relationships with colleges, universities and recruiting sources
  • Assisting with agency social media initiatives
  • Establishing and augmenting existing retention efforts
  • Working independently and as part of the HR team
  • Bilingual Spanish / English necessary

The successful candidate will have experience in recruiting, human resources or marketing as well as general HR functions.

Please submit resumes to

By |February 12th, 2017|Uncategorized|Comments Off on Recruiter

Shift Supervisor Adolescent and Family Services (AFS)

Position Purpose and Objectives:

The Shift Supervisor is an evolution of the Direct Care II staff and is expected to continue to fulfill all expectations of a DCII. In addition to those expectations, the Shift Supervisor will take a leadership role. To maintain a therapeutic environment within the residence, this includes meeting the needs of the client in the following areas: safety, medical, emotional, food, clothing and shelter. To supervise Direct Care/Relief Workers in those areas and provide support and training as needed.  Maintain consistent manner in implementing reasonable limits and structure for each client on a daily basis in the residence and in the community.  Maintain contact with families and collaterals as needed.


Duties and Responsibilities


Client Services Responsibilities

  • To assure that applicable rules, policies and procedures are being followed on their shifts.
  • To provide leadership to their shift.
  • To implement each client’s individual Level Plan objectives under the direction of the Clinical Supervisor and Program Supervisor.
  • Ensure all necessary documentation for shift is completed accurately and submitted for review.
  • To act as a client advocate.
  • To provide appropriate, safe responses to emergency situations when necessary.
  • To develop strong, supportive relationships with the clients and employees.
  • To provide for client care and safety, and observe all safety measures.
  • To recognize that ethnic and cultural diversity of each individual must be valued and respected.
  • Access, plan and implement crisis interventions with clients.
  • To notify Program Director immediately in the event of a client crisis, suspected illegal activity or any behavior constituting an incident in the program.
  • Implement and organize a variety of appropriate recreational and social activities.
  • To ensure routine housekeeping tasks are completed during shift.
  • To assist clients with activities of daily living, including but not limited to food shopping & preparation, housekeeping, banking, appointments, etc.
  • To perform other duties as assigned by the Assistant Director and/or Program Director.


 Administrative Responsibilities/Record Keeping

  • Knows and understands all pertinent aspects of Agency policies and procedures
      • Knows and understands EEC licensing requirements as they apply to their shifts.
      • Attends and participates in all required staff meetings and training sessions.



      1. Job Requirements


      • Knowledge, Skills and Abilities Required
      • Good communication skills both verbal and in writing.
      • Ability to deal with conflict in an appropriate manner.
      • Ability to master First Aid, CPR, Defensive Driving, Fire Safety and Administering Medication.
      • Ability to maintain proper attendance.
      • Displays sound judgment.
      • Works well as a team member, provide direction for direct care workers during assigned shifts
      • Seeks and uses management staff for training and supervision.
      • Attends Agency and Department required meetings and trainings
      • Displays excellent supervisory and delegation skills
      • Ability to deal with diverse population at varied levels of management
      • Exceptional interpersonal skills
      • Assist Assistant Director in providing supervision to Direct Care Workers as necessary



    • Minimum Qualifications
    • Bachelor’s degree in Social Sciences or 2 yrs related field preferred.
    • Demonstrates excellent leadership skills.
    • At least two years of experience in Human Services working with adolescents.
    • Prior supervisory experience.
    • Must have valid driver’s license
    • Must meet Agency requirements for driving history records.
    • Must have availability of an automobile to transport clients or perform other supportive services as necessary.

Please submit  resumes  for consideration to

By |February 8th, 2017|Uncategorized|Comments Off on Shift Supervisor Adolescent and Family Services (AFS)