Family Support and Stabilization

Hampden Continuum

Large array of wraparound, 24/7 access services for families with youth ages 5-18 who are at risk of hospitalization, residential or foster care placement due to safety concerns. Collaborative family-driven and youth-guided treatment delivery approach.  Help to identify and remove obstacles to community based living for youth with complex mental health and behavioral challenges. Each family is assigned a team of clinical case managers, family partners, peer and therapeutic mentors and behavioral specialists to develop a flexible individualized treatment plan that includes rehabilitation, support and supervision services that vary in intensity based upon the individual needs of the youth and family.  Access to out-of-home residential services also provided varying in level of intensity and lengths of stay in the event that a youth requires greater structure, safety or more intensive clinical supports with continued staff support regardless of setting.

Closed: DCF, DMH only
Contact:  Ned Whitman 413-650-5550 x401

Springfield Family Resource Center

The Springfield Family Resource Center provides a number of resources for families in the Springfield community all in one convenient location. Help with navigating through housing, education, courts and legal systems as well as health insurance, EBT and behavioral health services. If a specific need cannot be met at the center, trained staff will point the family in the right direction to obtain the services they need elsewhere.

Referral: Open; drop-in platform, no appointment necessary.
Location: 18 Gaucher St. Springfield, MA, 01109
Contact: Cindy Stovall, 413-733-7699

Comprehensive Model

Provides services to families with children who are either at risk for out-of-home placement or are returning from out-of home placement.  The model has two major parts:  1) basic services for stabilization or reunification; 2) specialized services, including substance abuse treatment readiness and prevention and trauma-focused services. Services are based on two visits per week from the specialized provider. The clinical parent aide will provide additional visits and wraparound services. The family will receive 24-hour emergency coverage. If needed, the family stabilization team will be available during evening and weekend hours for home visits.

A family-centered assessment of family needs and strengths will help form a team that includes a clinician and a clinical case parent aide, who may also act as a mentor. The team will work on connecting the family to community resources for child safety and welfare issues. They will also work on school advocacy, law enforcement and court related needs, as well as behavioral and medical health needs. Clients will be taught to use public transportation and may also be transported by the Clinical Parent Aide (C/PA), as appropriate.

Crianza Model

Parenting specialists help parents with their parenting skills to improve the child’s safety in the home. The program will cover many topics including good ways to discipline children and how to set schedules. Attention will be given to issues, including cultural issues that the Latino, Cape Verdean and Portuguese populations face. Parents will be taught how to find and use community resources. They also will be taught how to use public transportation and may also be transported by the Clinical Parent Aide (C/PA), as appropriate.

Family Stabilization Model

This model targets Latino families, but Cape Verdean and Portuguese-speaking families will also be served. The program is for families who are at risk of having their children taken out of their home because of neglect and/or abuse. The intervention includes many services including: clinical assessment and treatment planning; counseling services; case management; advocacy; and concrete supports, which will be provided on an as-needed basis, within the limits of the program.

The standard intervention includes three weekly home visitations or wraparound services provided within the community. The service will be provided by a team that includes a Master’s level clinician and a clinical parent aide.

Nuestra Familia Model

This model targets parents who face two issues: child behavior problems and family dysfunction, such as parental depression or conflict between partners. The program is designed for Latino, Cape Verdean and Portuguese parents and families who need help in developing and improving ways to nurture their children and provide structure and discipline. A Bachelor’s level bilingual family support specialist works with a clinical parent aide to develop and use treatment plans to address the psychological and social needs of the family. Program modules include practice sessions to improve skills in many areas including parenting, mood management, coping with stress, partner support, and anger management. Working as a team, the providers can focus on an individual, if needed, without neglecting the family. Recent and new immigrant and refugee families are often under great stress from cultural and language differences. These stresses include, parental isolation, not understanding the way social services work in a new country, differences in the rate of cultural acceptance between parent and child, and cultural differences in parenting practices.

The goals of the Nuestra Familia program are to do the following:

  • Promote the independence and health of families by improving parents’ knowledge, skills and confidence.
  • Promote the development of non-violent, protective and nurturing environments for children.
  • Promote the development, growth, health and social competencies of young children.
  • Reduce the incidence of child abuse, mental illness, behavioral problems, delinquency and homelessness.
  • Enhance the competence, resourcefulness and self-sufficiency of parents in raising their preadolescent children.

Raices Model

The goal of the program is to protect children from their substance abusing/using parents, caretakers or siblings.  Services are targeted to the Latino, Cape Verdean and Portuguese communities. The program uses a psychological, educational and parenting approach to help families understand the many ways substance use/abuse hurts users and their families: it hurts their emotional, educational and vocational well being; their peer relationships; their ability to parent effectively; their economic stability; and their children’s safety.  Services are provided by two clinicians with experience and training in substance abuse counseling. The team includes one Master’s level clinician and one Certified Alcohol and Drug Addiction Counselor (CADAC).

The home based intervention counseling provides guidance and support to all participants in the families.  The program also provides language and culturally appropriate referrals to community resources such as outpatient substance abuse treatment, detoxification services, mental health counseling, family therapy, 12-step programs and residential substance abuse programs, as needed.  Also, while keeping the family together, the Raices team provides substance abuse assessments and screenings; risk assessments for the non-substance abusing family members; family centered treatment readiness counseling; prevention and education counseling; and substance abuse counseling.

The program is offered at times that best suites the family’s schedule including early morning, early evening and when needed on weekends. Other supports include transportation to programs such as utilization review meetings, translations, referrals to community health and social services, or orientation to family-centered resources such as recreation, after-school programming and summer activities.

Insurance: MassHealth or Medicaid
Closed Referral: These services are contracted directly with DCF in the Southeastern part of the state
Contact: 508-232-6670 Ext. 525

Intensive Foster Care

Gandara Center’s foster care program has been placing youth in temporary, safe, therapeutic home environments for over 30 years. We provide intensive case management, transportation and recreational opportunities for youth. There is 24 hour on-call support for families.

Location: 1236 Main Street Holyoke, MA, 01040
Contact: Nicole Coughlin;, 413-736-2359
Closed Referral: Ages birth to 18 who are enrolled in DCF and DMH services

Become a Foster Parent

Do you have love to share? Would you like to open your heart to a child who has experienced abuse and or neglect and is looking for a safe, temporary, therapeutic home? If you meet all of the following requirements please contact us for more information. You will receive support through specialized case managers and services in addition to 24-hour on-call support. Our foster parents are expected to provide care and nurturing for the duration of the child’s stay and in turn receive a monthly tax-free financial reimbursement of $1,697.00 per child to help provide basic food and shelter needs, supervision, support and safety.

At Gandara we believe there are no unwanted children, just unfound families.

Must be at least 21 years of age
Possess a high school degree, G.E.D. or equivalent
Submit to and pass a CORI (Criminal Offenses Record Investigation)
Reliable income to meet current basic household needs and expenses
Own, have available at all times, and be licensed to operate a motor vehicle
Provide references
Pass a home assessment
Be physically and mentally capable of providing adequate care and response to a foster youth
Contact: Joemiliz Torres 413-736-2359 x 139